How long does it take for me to receive my payment once I have redeemed my points?
In order to ensure that your payment get to you as soon as possible, please, make sure that:
- If you´re going to select the PayPal option, please, check twice you have informed the correct PayPal account (with no typos) before submitting your redemption request.
- If you´re going to select the Western Union option, make sure you have informed your full name and surname, as it appears on your ID/ passport.
- If you´re going to select the check option, make sure your postal address and full name are updated on your Bigsy account. If you have recently moved, please contact our Support Team and ask them to update your postal address in our system.
Once you have redeemed your points by clicking on the 'REDEEM' button and following the instructions, your payment could take up to 30 days to process.
Also, note that in order to get your payment approved you will need to comply with Bigsy Terms and Conditions.